Frequently Asked Questions

Everything you need to know about shopping with My RMS Store.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

How do I find the right size?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.

Can I track my order?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At My RMS Store, we prioritize quality and ethics. Many of our collections feature organic cotton and recycled fabrics to reduce our environmental footprint.